How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order. We're doing our best to deliver it promptly for you.

How to track my order?

You can track your order using your order number or tracking number provided in your shipping confirmation email. Click on Track navigation or Chat with us.

I never got my order, what to do?

Please make sure you tracked your order from our Tracking page. Or call us at hotline: 123456XXX

What is your return policy?

Please check our return/refund/exchange policy here.

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.

Frequently Asked Questions (FAQ)

Q: Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

Welcome to the PushNFit FAQ page!
Here you’ll find answers to the most common questions about our products, orders, shipping, returns, and more.
If you don’t see your question below, feel free to contact us at support@pushnfit.com — we’re always happy to help!

1. What is PushNFit?

PushNFit is a Shopify-based e-commerce brand that offers home workout equipment, fitness accessories, and wellness inspiration.
Our mission is to make staying fit simple, affordable, and enjoyable — no gym required!

2. How can I place an order?

You can easily shop on our website: www.pushnfit.com.
Simply add your favorite products to the cart, proceed to checkout, and complete your payment securely using your preferred payment method.

3. What payment methods do you accept?

We accept all major payment options, including:
💳 Credit & Debit Cards (Visa, MasterCard, American Express)
🏦 PayPal
💵 Shopify Payments and other region-supported methods

All transactions are encrypted and processed securely.

4. How do I track my order?

Once your order has been shipped, you’ll receive a shipping confirmation email with a tracking number.
You can use that number to track your package directly on the carrier’s website or through our Track Order page.

5. How long does shipping take?

Shipping times vary depending on your location:

USA Orders: 7–12 business days
International Orders: 10–20 business days

Please note that delays may occur due to customs or courier issues beyond our control.

6. What are your shipping costs?

Shipping costs are calculated at checkout based on your delivery location and the weight of your order.
We also offer free shipping promotions from time to time — stay tuned for updates!

7. Can I change or cancel my order?

You can request a change or cancellation within 12 hours of placing your order — as long as it hasn’t been shipped yet.
Once it’s shipped, unfortunately, we cannot modify or cancel it.
Please email support@pushnfit.com as soon as possible if you need help.

8. What is your return and refund policy?

We offer a 30-day return policy for unused and unopened items.
To learn more, please read our full Refund Policy for detailed return and refund instructions.

9. What should I do if my item arrives damaged or incorrect?

If you receive a damaged or incorrect product, please contact us within 7 days of delivery at support@pushnfit.com with your order number and photos of the issue.
We’ll replace the item or provide a refund right away.

10. Do you ship internationally?

Yes! PushNFit ships to most countries worldwide.
International delivery times vary depending on your location and local customs processes.

11. How can I contact PushNFit?

You can reach our customer support team by:
📧 Email: support@pushnfit.com
📞 Phone: +1 (626) 621-1102
📍 Address: 798 4th Ave, La Puente, CA 91746, USA

We aim to respond to all inquiries within 24–48 business hours.

12. Do you offer bulk or wholesale orders?

Yes! For wholesale or bulk inquiries, please contact us directly at support@pushnfit.com with your requirements, and we’ll get back to you with a customized quote.

13. Is my personal information safe?

Absolutely. We take privacy seriously and protect your data using Shopify’s secure platform and SSL encryption.
You can read our Privacy Policy for more details.

Thank you for choosing PushNFit — your home for simple, affordable, and motivating fitness solutions. 💪
We’re here to help you stay strong, consistent, and inspired every day.